商务英语初级阅读：十大常见管理错误

　　管理技能是能影响到你做其它事情的基本技能——它们能帮助你获得更好的成绩，也可以使你在工作中有更好的表现。因为雇主、高等院校都重视管理技能，所以它们能帮助你获得你想要的工作或是希望学习的课程。管理技能还可以拓宽你的职业选择，并且使你在一生的工作和事业发展中更具灵活性。它们甚至对你的个人生活也是很有帮助的!

　　Top 10 Management Mistakes

　　Managers come from different walks of life,possess various characteristics, and have their ownphilosophies regarding how to manage a businessand employees. In a broad sense, there are commonmistakes made by managers at different levels and invarious types of businesses. The following are 10 ofthe most common management mistakes.

　　1. Putting policies ahead of people. Thesmaller the organization, the larger the mistake thisis. Policies are made to be followed, within reason.Some flexibility with employees, particularly in a small company, is important. An even biggermistake is standing behind policies at the expense of losing loyal customers. Weigh thesignificance of standing behind your policy in each situation. If it is a matter of physical safety orsecurity, policies must be upheld. However, in many other instances, there are reasonablesolutions that will not alienate the customer or create a strained relationship with youremployee(s).

　　2. Lack of communication. In any industry, at any level, communication is key to being asuccessful manager. Employees need to know what is expected of them and when specificprojects or tasks need to be completed. Communication needs to be clear, and any questionsthat arise need to be answered.

　　3. Failing to hear what your employees have to say. Managers make the mistake oflistening but not always hearing what their employees are saying. To manage effectively, youneed to understand the needs and concerns of your employees.

　　4. Not acknowledging that you do not have all the answers. A good manager doesnot make the mistake of trying to solve every problem. Seeking help from individuals withexpertise in specific areas is a sign of strength, not weakness. In addition, a good managermust understand that his or her way is not the only way to do the job.

　　5. The glass is always half empty. Managers who continually focus on the negatives,without recognizing positive achievements or employee accomplishments, end up withemployees who are not motivated and often have one foot out the door looking for a morepositive work environment.

　　6. Not accepting responsibility. A common mistake made by managers is to eitherdelegate blame or simply not accept responsibility for that which happens under theirguidance. Eventually, avoiding responsibility will catch up with a manager and usually not bodewell for his or her future. Being in charge means taking responsibility for whatever happens.

　　7. Favoritism. Once a manager has obvious favorites, he or she loses credibility and therespect of the rest of the team.

　　8. Just do it. The Nike slogan does not work when employees are trying to gain anunderstanding of the process or project. Rather than expecting your team to simply workblindly on tasks they do not understand, a good manager takes the time to explain what theproject is all about and how the team's work is incorporated into the plan. Remember, the morethe team is invested in a project, the better the results will be.

　　9. Too much technology. A new breed of managers are more tech-savvy than they arecomfortable handling and managing people. Embracing technology is a key to success in themodern office environment, but not at the risk of embracing people skills. Do not hide behinde-mails and other technology.

　　10. Never change. In a rapidly changing business environment, not being open tochange can be a major mistake. While you may stick to tried-and-true methods in some areas,you should consider and weigh the value of change in others. Above all, be flexible.