When we leave messages, it is important to be very clear.
· Prepare the listener for the message
This is Frank Larsen from Scandinavian Conferences.
It’s 9.30 on Wednesday morning.
I’m ringing about the sales report.
· Make requests simple and polite
Could you send me the report, please?
Could you please call me back?
· Give clear contact information
I’m in Helsinki until Friday.
My telephone number is 346 766.
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