2019年商务英语考试中级写作：催款
催款 (Urging Payment)
撰写催款信函是一件迫不得已而为之的事，但有时也是商务活动必不可少的一部分。催款活动必要时可以按照以下四个步骤操作：第一步，去函提醒 (remind);第二步，去函询问 (inquire);第三步，去函请求 (appeal);第四步，去函要求 (demand)。每封催款信不宜过长，初次联系，应在开头简要介绍自己的情况。语言表述应清楚、得体、诚恳。
实例
Remind
|
Dear Mr. Lawrence:
This is a reminder that your account of $15,000, originally due May 1, has not yet arrived. If you have already mailed your payment, please disregard this letter. Many thanks. Yours sincerely, ________________ |
Inquiry
|
Dear Mr. Lawrence:
Our records show that your account of $15,000 is still outstanding (未付). Perhaps you are experiencing problems that make it difficult for you to pay. Please let us know if that is so, and we will be happy to work the matter out with you. If there is no problem, please remit (汇寄) the sum today. Yours sincerely, ________________ |
Appeal
|
Dear Mr. Lawrence:
Although we have sent you 2 letters regarding your past-due account of $15,000, we have heard nothing from you. We hope you understand we are unable to continue waiting patiently in silence. Please do not disappoint us once more. If your check is already in the mail, please ignore this letter. Yours sincerely, ________________ |
Demand
|
Dear Mr. Lawrence:
Since you have ignored several requests for payment, we must take other action to collect your past-due account of $15,000. Unless we hear from you in 10 business days (工作日), we will turn your account to a collection agency. Neither of us wants to see your credit in danger. So if payment has not yet been made, we urge you to send your check as soon as possible. Yours sincerely, ________________ |
常用套语
5.1. Our records show that your account of... is past due.
我们的记录显示贵方账款……逾期了。
5.2. We shall be greatly obliged if you will remit us a check for the goods.
若贵方汇寄支票付款，我方将十分感谢。
5.3. In spite of 2 reminders, the above account still remains unsettled.
尽管我方曾两次催款，上述账目仍未结清。
5.4. We shall be grateful for an early settlement.
望贵方及早偿付。
5.5. We wish to call your attention to the enclosed account which is now past due. We shall appreciate your prompt remittance.
兹随函附上逾期账单，敬请注意。如蒙迅速支付甚为感激。
5.6. If we fail to receive from you a check of... dollars in 5 days, we will have to hand over this matter to the lawyers.
如果五日后我们仍未收到贵方……支票，我们将不得不求助于律师介入了。
5.7. We trust that we shall be able to find a favorable solution.
相信我们将能找到一个令人满意的解决方案。
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