商务英语实战学习：外企员工必用英文邮件范文（10）

　　Unit 3 投诉篇

　　1. 航班延误投诉

　　航班延误投诉英文邮件范文1

　　Dear sir or madam,

　　I am writing in regards to the sudden andunannounced cancellation of my reserved flight forJuly 24 from Denver to Detroit (ConfirmationNumber: 772WB7; Airline Ticket Number: 0122150942247). Nobody called or emailed me totell us that this flight was cancelled. I missed animportant business meeting with my client as a result. Yes, I was put on a later flight, butimagine my outrage and fury when I walked into the empty conference room three hoursbehind the scheduled meeting!

　　I want an explanation and compensation for the inconvenience. And calling it“inconvenience” is putting it mildly.

　　John

　　亲爱的先生或女士：

　　我写这封信是为突然而未经通知地取消了7月24日从丹佛到底特律的航班。这次航班的确认号是772WB7，票号是0122150942247。没有人打电话或者发邮件告诉我航班已经取消了。我因此错过了和我客户的一个重要的会议。虽然我乘坐下一班飞机去了，但当我走进会议室时，会议已经结束三个小时了。

　　我需要你们对为我造成的不便给一个解释。用“不便”一词已经是很客气了。

　　约翰