电话英语之各类情况全过程汇总_第2页

　　玛丽现在不在。

　　33.Why don't you call back later this afternoon?

　　您不妨今天下午再打来。

　　34.When will she be back?

　　她何时会回来?

　　35.Will it be too late if I call around 10∶00 this evening?

　　如果我在晚上10点左右打来会不会太晚?

　　Dialogue A

　　(A：Receiver B：Smith)

　　A：Good morning.Beijing Trading Company.May I help you?

　　B：Good morning.This is Mr.Smith of King Electronics Compa-ny.I'd like to speak to Mr.Zhong，please.

　　A：We have two Zhongs here.Is that Bob Zhong，or John Zhong?

　　B：Bob.

　　A：Mr.Bob Zhong in the Overseas Sales Division?

　　B：Right.

　　A：I'm sorry，he's not in the office now.

　　B：Do you have any idea when he'll be back?

　　A：I'm sorry，I have no idea.

　　B：Can you ask him to call me when he cames back?It's urgent.

　　A：Yes，I will，Mr.Smith.

　　B：Thank you.

　　A：You're welcome.

　　Dialogue B

　　(A：Receiver B：George Richter C：White)

　　A：Hello.ABC Gompany.May I help you?

　　B：Hello.This is George Richter.May I speak to Mr.Davis?

　　A：I'm sorry but he's in Shanghai on business.

　　B：Do you have any idea when he'll be back?

　　A：Probably sometime tomorrow.

　　B：I have a question abut the E-4800 computer.Is there any oneelse who can help me?

　　A：Of course.Miss White is the export manager.Would you like tospeak to her?

　　B：Yes，please.

　　A：OK.I'll just put you through.

　　B：Hello.This is White speaking.Can I help you?

　　A：Hello.This is George Richter of Beijing Trading Company.Is itpossible to make a change in our order?The order number is1518.

　　C：And what kind of change did you want to make，sir?

　　B：Well，we ordered twenty E-4800s，but we want to change themto P-6800s.

　　L：Just a moment，please…Oh，I'm sorry，but they have alreadybeen sent.

　　Dialogue C

　　(A：Mary's father B：Jane)

　　A：Hello.

　　B：Hi.This is Jane.Is Mary there?

　　A：I'm sorry.Mary is out right now.She went shopping with her Mom.

　　B：When will she be back?

　　A：I'm not sure.Why don't you call back later this afternoon?

　　B：Will it be too late if I call around 10∶00 this evening?

　　A：That's all right.We don't go to bed early.

　　B：Thank you.Bye!

　　A：Good-bye.

　　Words and Expressions

　　trade vi.做生意;交易

　　company n.公司;商号

　　electronics n.电子学

　　oversea(s) a.海外的

　　sale n.出售，出卖

　　division n.分，分割，分裂

　　urgent a.紧迫的，催促的

　　business n.商业;营业;商店

　　probably ad.很可能;或许，大概

　　export / vt.输出，把……出口

　　order n.等级，序次，秩序

　　send vt.送，寄

　　around prep.在……周围，环绕

　　电话英语3.等候与回电

　　36.Yes.You have the right number.

　　是的，您打对了。

　　37.Please connect me with Mr.Lee.

　　请帮我接李先生。

　　38.Who is calling，please?

　　请问您是哪一位?

　　39.Are you still on the line?

　　你没挂断吧?

　　40.I'm sorry，but he has a visitor right now.

　　对不起，他现在有客人。

　　41.Could you hold a little longer?

　　请再多等一会儿。

　　42.Or shall I put you through to his secretary?

　　或者我给您接到他的秘书那儿，好吗?

　　43.Shall I tell him you called?

　　我告诉他您来过电话，好吗?

　　44.Well，actually，I'd rather call back later.

　　我还是迟些再打来吧。

　　45.When is a good time to call?

　　什么时候打来最合适?

　　46.Why don't you try agian in an hour?

　　一个小时后您再打过来，好吗?

　　47.Good afternoon.David Brown's office.

　　下午好。这里是大卫·布朗办公室。

　　48.This is Prof.Davis from the University of Washington.

　　我是华盛顿大学的戴维斯教授。

　　49.Would you mind waiting a few minutes?

　　您等一会儿好吗?

　　50.I'll just trying to find him.

　　我正试着找他呢。

　　51.Yes.Go ahead，please.

　　是的，请讲。

　　52.I'm sorry，but he is in a meeting now.

　　很抱歉，他正在开会。

　　53.The best time to catch him would be 5∶30.

　　最容易找到他的时间是5∶30。

　　54.Could you possibly ask him to call me back?

　　你可以叫他给我回个电话吗?