2011商务英语中级口语精讲班讲义第一讲54

1.      Training: the importance of a cumulous programme of staff training within a company

--Lastly, to acquire different skills in your career, continuous training is a best approach. Good training programs will not only teach specific knowledge or skills, but also point out the right methods for future learning.  With new technologies constantly emerging, the ‘half-life’ of knowledge or skills have shrunk considerably.  Thus more and more people are realizing the importance of life-long learning in their career.

2.      Training: how to monitor internal staff training schemes effectively

--To begin with, the training scheme can be monitored by listening to staff feedback.  Staff can be invited to comment on whether the objective is clear, whether the content is current and relevant, whether the training personnel is competent, and whether the overall quality of the training program is acceptable.

--Next thing we can do is to conduct some testing and evaluation.  This is especially useful in the case of foreign language training.  An objective multiple choice exam will tell the firm how much progress the staff have made and whether the money invested in training is well spent. 

--Finally, we can also assess staff performance.  For instance, if staff productivity and performance have improved considerably after a time management training program, we can safely conclude that the effort is not wasted.  Otherwise, the company might have to think twice before conducting a similar training program in the future. 

3.      Staff training: how to evaluate the effectiveness of company training programmes

4.      Staff training: the importance of assessing the effectiveness of training programmes

--The next reason why an assessment is needed comes from financial considerations.  An objective multiple choice exam will tell the firm how much progress the staff have made and whether the money invested in training is well spent.  Likewise, if staff productivity and performance have improved considerably after a time management training program, we can safely conclude that company’s money is not wasted.  Otherwise, the company might have to think twice before conducting a similar training program in the future. 

--Finally, if effectiveness of training programmes is assessed, any mistakes can be quickly corrected, and good practices can be introduced regularly.  Such adjustments are good for the staff involved.  And employees are most likely to make the most of their talents and achieve their personal best in such a positive environment.