商务英语

各地资讯

当前位置:考试网 >> 商务英语 >> BEC中级 >> 口语听力 >> 2011商务英语中级口语精讲班讲义第一讲15

2011商务英语中级口语精讲班讲义第一讲15

来源:考试网   2011-04-30【

Customer Relations: how to maintain customer interest in a company’s products

Well, as is known to all, it is very important for a company to maintain customer interest in their products. The question is of course – how?

I think there are several ways to do that.  For one thing, we should always make sure that we provide our customers with quality goods and quality after-sales service, as these two aspects are indisputably the lifeline of any business. Continuous new product development and innovation in service are also necessary in reinforcing and expanding customer base. 

Apart from that, enough emphasis should be laid on the feedback from our customers. If necessary, prompt action should be taken to take care of their needs and demands. 

Finally, if possible we should provide some incentives to repeat customers. For example, we can grant a certain rebate to them if their purchases reach a certain amount. And offering coupons and free delivery to customers are also effective and feasible methods.

All in all, we should try our utmost to keep our customers satisfied and fulfill their expectations. Only by doing so can we maintain clients’ interest in our products.
责编:wangzi514 评论 纠错

报考指南

报名时间 报名入口 报考条件
考试时间 考试大纲 考试内容
成绩查询 等级划分 成绩评定
合格证书 考试教材 备考指导

更多

  • 会计考试
  • 建筑工程
  • 职业资格
  • 医药考试
  • 外语考试
  • 学历考试