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商务英语学习:Making a Phone Call 打电话 2

来源:考试网   2010-05-13【
  Dialogue A

  (A: Mr. Walley, the manager of a company; B: Miss Mary, Mr. Walley's secretary)

  A: Miss Mary, please get Mr. Jones for me at the ABC company. The number and extension are in the card file on your desk. Call station-to-station direct.

  B: Right away, Mr. Walley. Will you speak with anyone else if Mr. Jones is not in?

  A: No. Just leave a meessage with his secretary to have Mr. Jones call me back.

  B: The line is busy. I will keep trying to reach him.

  Dialogue B

  A: Miss Mary, please place a long-distance person-to-person call to Mr. Simpson of the XYZ company.

  B: Log-distance operator, please. Washington, D. C, area code 302. 645-6968, person-to-person to Mr. Simpson. Mr. Waley of the ABC company is calling.

  C: Mr. Simpson is not available. Will you speak with anyone else?

  B: No, thank you. Please keep trying.

  *  *  *  *

  C: This is the long-distance operator. On your person-to-person call to Mr. Simpson in Washington , D. C. , I can connect you now.

  B: Thank you . Hold the line , please . Mr. Walley, I have Mr. Simpson on  the line. Go ahead , please.

  Dialogue C

  (A: Mr. Hunter; B: Miss Mary; C: the operator)

  A: Miss Mary, would the Los Angeles office be open now?

  B: Yes, Mr. Hunter, it's 4∶00 p. m. in Los Angeles now. Shall I get them for you?

  A: Yes, let  me speak person-to-person to Mike Davis, on line one.

  B: Certainly. (Dial 117)

  C: International telephone service. May I help you?

  B: Yes, I'm Mary Smith. Would you mind booking a call for me?

  C: Where to?

  B: To Los Angeles, call Mr. Mike Davis of Palm Street. Telephone number is(712) 643-2123.

  C: To Los Angeles, Mr. Mike Davis, telephone number(712)643-2123, correct? What's your telephone number?

  B: Shanghai(021)65424735.

  C: I'll let you know when the call comes.

  Dialogue D

  (A: the operator; B: Miss Smith)

  A: International telephone service. May I help you?

  B: Yes, I'd like to make a collect call to Los Angeles 712-2134.

  A: Your name, please.

  B: Mary Smith.

  A: Miss Smith, and who do you wish to speak to?

  B: Jim Ted.

  A: Just a moment, please. (dialing)

  C: Hello.

  A: I have a collect call for you from Mary Smith. Will you accept the charges?

  C: Of course.

  A: (To Smith) I've connected your  call. Go ahead, please.

  B: Mr. Ted, is that you?

  C: Yes, is that Mary Smith?

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