2017年bec初级商务英语口语：礼貌提问（1）

2017年bec初级商务英语口语：礼貌提问

　　Dialogue 1

　　A: Hello! You have reached the offices of Maddox and McKnight, can I help you?

　　B: Yes, my name is Max Richards. May I please speak to George Nelson? I have already called several times. It seems I always catch him out of the office.

　　A: Oh, I'm sorry. Mr. Nelson is away at the moment. I'm sorry that you keep missing him while he is out of the office. Would you like to leave a message?

　　B: I'm sorry, I didn't hear you clearly. Could you repeat that please?

　　A: Certainly. Mr. Nelson can not take your call at the moment because he is away. He stepped out of the office for the whole afternoon and is not expected back until tomorrow morning. His schedule is very unpredictable at times, so the best way to reach him is to first make an appointment by email or text messaging.

　　B: Can I leave a message for him please?

　　A: Of course, can you leave your name and number? I'm sure Mr. Nelson will return your call as soon as he is able.

　　B: My name is Max Richards, my phone number is 898-3423. Could you ask him to call me back as soon as he gets back, please? I have a rather timely matter to discuss with him.

　　A: Can you tell me what it's about? I can make a note of it, so Mr. Nelson is aware and prepared when he returns your call.

　　B: Yes, please let him know I would like to discuss the Girard case with him.

　　你好,这里是麦德奥克斯和麦耐特办公室,有什么需要我帮忙的?

　　是的,我叫马克思理查兹.请问我可以与乔治.纳尔逊通话吗?我已经打过好几次电话了,好像我总碰到他不在办公室.

　　哦,很遗憾,纳尔逊先生此刻不在办公室.我非常抱歉,他不在办公室,你又找不到他了.你想给他留个口信吗?

　　对不起,我没有听清楚你的话,请你重复一下好吗?

　　当然可以.纳尔逊先生现在出去了,不能接你的电话.他整个下午都不在办公室,估计到明天早晨才能回来.他的日程安排不可预测,所以联系他的最好办法是先通过电子邮件或留口信的方式预约一下.

　　请问,我能给他留个口信吗?

　　当然可以,你能把名字和电话号码留下吗?我敢肯定纳尔逊先生一有可能就会给你回电话的.

　　我的名字是马克思.理查兹,电话号码是898—3423.请你让他一回来就给我打电话,好吗?我有非常紧急的事情要和他讨论.

　　你能告诉我是什么事吗?我可以记录一下,这样威尔逊先生就会在给你回电话时有所了解和准备.

　　好的,请告诉我想和他讨论有关吉拉德的案子.