2011年商务英语听力常用电话语句大全（八）

　When was your reservation?您预定的是什么时候?
　　It's 5:00 p.m. today.今天下午5点整。
　　Would you like me to reschedule you for another time?要不要我再另外为你安排别的时间?
　　No. Thank you.不用了，谢谢。
　　Beijing Hotel.北京饭店。
　　Hello, my name is Li Ming and we have a reservation for party tonight.喂，您好。我叫李明，我们在你们这预定了今晚聚会。
　　Yes, what can I do for you?是的，我能为您效劳吗?
　　I need to cancel that. We have had a last minute change of plans.我要取消预约，我们临时改变计划了。
　　I see. Would you like me to reschedule you for another night?我明白了。要不要另外为你安排别的晚上。
　　OK, we have let you know as early as possible.好的，我们会让你们尽早知道。
　　By the way, will we be able to get a refund on this cancellation?顺便问一下，我们取消后可拿回定金吗?
　　Certainly.当然可以。
　　Thank you very much.谢谢你。

That's all right. I hope we can help you at some other time. Good-bye.好了，希望我们今后还能给你帮助。再见。
　　Good-bye.再见。
　　I'm calling to know if it would be at all possible to cancel our reservation.我打电话想知道我们的预约是否有可能取消。
　　I have to postpone our appointment.我要把我们的约会延期。
　　Is it too late to cancel our plans?现在取消我们的计划是否太迟了?
　　How much notice of cancellation is necessary to get my deposit back?想把定金拿回来，要提前多长时间通知你才行?
　　Hello, my name is Susan and I am calling to confirm my reservation.喂，你好，我叫苏珊，我大电话确定我的预定。